1.2 Segura respects the privacy of it's users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to its users, Segura offers a vast repository of Online Sites and variety of community services. The information about the user as collected by Segura is: (a) information supplied by users and (b) information automatically tracked while navigation.
1.3 The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users and the owners. Furthermore the way the Website and the Mobile App processes, stores and protects user data and Information will also be detailed within this policy.
1.4 Information herein includes information shared by the user, including, (i) personal information ( details pertaining to user’s name, age, marital status, nationality, state of residence, city of residence, email address, date of birth, gender, contact number/mobile number, recent photograph); (ii) e-KYC through Unique Identification Authority of India (“UIDAI”); (iii) other Know Your Customer (KYC) documents like address proof, identity proof; (iv) bank account details, (v) employment details obtained from social network sites, (vi) such other officially valid documents/details (OVDs)) which are shared/ uploaded by the user through usage of Segura’s Website and Mobile App and through which Segura may become privy to such information.
1.5 Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
2. The Website and Mobile App
2.1 The owners of the Website and Mobile App take a proactive approach to user privacy and ensure that necessary steps are taken to protect the privacy of the Information shared by its users.
3. Express Consent
The user expressly consents uploading his/ her Information, as may be necessary to enable Segura to provide required services.
3.2 Segura (its affiliates and business partners) may contact the user, either through phone or email, to (i) make follow up calls in relation to the services provided by Segura through its Website; (ii) for imparting product knowledge; (iii) offering promotional offers running on the Website and Mobile App, etc.
4. Third Party Usage of Data
4.1 Segura will be sharing the user’s Information with their affiliates and business partners at its own discretion. Segura will primarily share the Information for the following reasons:
a) analyse usage of the Website and to improve the Service including but not limited to data driven research to improve user experience, create personalized retention programs, etc.
b) send the User any offers, and communications relevant to their use of the Service;X
c) Carry out market research, project planning, troubleshooting issues, detecting and protecting against error, fraud or other criminal activity;
d) bind third-party contractors that provide services to Segura and are bound by these same privacy restrictions;
e) to conduct surveys to detect frauds;
f) Comply with all applicable laws and regulations;
4.2 Segura may also use third party service providers to provide services to the User, such as (a) sending e-mail messages on Segura’s behalf; or (b) hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties usually prohibit the third party service providers from using any Information for purposes unrelated to the product or service they're providing and require such third parties to maintain the confidentiality of the personal information provide to them.
5. Disclosure / Sharing
5.2 In addition, Segura may disclose or transfer the user’s Information with other corporate entities and affiliates within or outside his/her jurisdiction to:
a) Help detect and prevent identity theft, fraud and other potentially illegal acts;
b) Correlate related or multiple accounts to prevent abuse of Segura’s services available on the Site; and
c) To facilitate joint or co-branded services that the user request for where such services are provided by more than one corporate entity.
d) To directly or indirectly report your payment behaviour to Credit Bureaus
5.3 Segura may disclose or transfer the user’s Information within or outside his/her jurisdiction to Segura’s third party providers who provide goods/services such as contact information verification, payment processing, order fulfilment, customer service, website hosting, data analysis, infrastructure provision, IT services, auditing services and other similar services to enable them to provide the relevant services.
5.5 Posting certain requirements on the Site for certain properties, whether for sale or rent, may require the user to provide Segura with Personal Information such as his/her valid ID proof and proof of employment, prior to posting such requirements. The user hereby acknowledges and permit Segura (directly or through its contractors) to contact him/her to at the contact number as provided by him/her, for intimating him/her on events, potential buyers, tenants or properties that other Site users might be interested in. The user further consent to Segura maintaining in our records his/her contact details that would be used for customer inquiry purposes.
6. Additional Policy Information
6.1 Single Sign-On: The user can login to Segura’s Website or Mobile App using sign-in services such as Facebook, Google or Linkedin. These services will authenticate the user’s identity and provide the user, the option to share certain Information with Segura, such as, their sign-in information, name and email address to link between the sites. Social networking media services like Facebook and Twitter give you the option to post information about your activities on this Website to your profile page to share with others within your network.
6.2 Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
6.3 Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website may ask for personal or sensitive information through social media platforms.
6.4 This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
7. Secure Data
7.1 Segura takes appropriate security procedures, which includes internal reviews of Segura data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Segura stores Information provided by the user.
8. Confidentiality of your login id and password
8.1 The user is responsible for maintaining the security of his/her Login ID and Password, and may not provide these credentials to any third party. If the users believe that they have been stolen or been made known to others, the user must contact us immediately at firstname.lastname@example.org. Segura is not responsible if someone else accesses the users account through registration information they have obtained from the user or through a violation by the user of this Policy of Use.
9.1 To improve the responsiveness of the sites for the users, Segura may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless the user voluntarily identify himself/herself (through registration, for example), Segura will have no way of knowing who the user is, even if Segura assign a cookie to the user’s computer. The only Personal Information a cookie can contain is information the user supply. A cookie cannot read data off the hard drive. Segura’s advertisers may also assign their own cookies to the user’s browser (if the user click on their ads), a process that Segura do not control.
9.2 Segura web servers automatically collect limited information about the user’s computer's connection to the Internet, including the IP address, when he/she visit the Website. (The IP address is a number that lets computers attached to the Internet know where to send data -- such as the web pages the user view.) The IP address does not identify a user personally. Segura uses this information to deliver its web pages to the user upon request, to tailor the Website to the interests of its users, to measure traffic within the Website and let advertisers know the geographic locations from where the visitors come.
9.3 When a user uses one of the location-enabled services (for example, when he/she access Services from a mobile device), Segura may collect and process information about the mobile device’s GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to inform you about restaurants in your area or applicable promotions). Some of these services require personal data for the feature to work and Segura may associate location data with the users device ID and other information. If a user wishes to use the particular feature, he/she will be asked to consent to the users data being used for this purpose. The user can withdraw his/her consent at any time by disabling the GPS or other location-tracking functions on the device, provided the device allows to do this. See the device manufacturer’s instructions for further details.
10. Contact & Communication
10.1 Users contacting this website and/or its owners do so at their own discretion and provide any personal details including but not limited to name, age, gender, email id, contact
details, etc., requested by the owner of this Website. Information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
11. Adverts and Sponsored Links
11.1 This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
11.3 Some of the advertisements seen on the Website are selected and delivered by third parties, such as advertisement networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect Personal Information from the user during the course of his/her online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand his/her interests and deliver to him/her advertisements that are tailored to his/her interests.
12.1 It is strongly recommended for you to return to this page periodically to review the most current version of the Policy. Segura reserves the right at any time, at its sole discretion, to change or otherwise modify the Policy without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Policy. However, if we make any material change to the Policy, we will notify you by means of a notice on this Website prior to the change becoming effective.
India's leading house and hostels/PG Booking website Over 100+ cities in India.